Frequently Asked Questions
Are there any limits to the types of items you can handle?
Generally, no, there aren't. With the exception of hazardous materials, we can handle almost anything you could imagine. From antiques to a CatScan machine or race car, our experienced staff has seen it all. So give us a call—there is a good chance we can design the safest, most cost-effective way to get your product to its end destination. We look forward to the challenge.
Do you have any minimum order size or requirements?
Again, no we don't. The best way to tell what the charge will actually be is to contact us for a free, instant quote.
Can I order a box without crating or shipping?
Of course. A large percentage of our sales are to companies that buy empty shipping containers they pack themselves. So if you need a single box for your shipping department or for personal use, we can make it. Or if you need our help packaging a complex item, we'll be glad to help—just give us a call.
What if my company already has an account with UPS or another carrier?
We can use your account number for shipment.
What shipping options do you offer?
We have relationships will all the major LTD freight carriers as well as air, ocean, and rapid delivery carriers. Our extensive ties allow us to offer the exact shipping arrangements needed to get your item to its destination on time.
What does a "one-stop" crating and shipping firm mean?
Orange County Crating prides itself on being able to handle every aspect of getting your item from point A to B. We take the responsibility off you so you can focus on doing your job. Calling us is all you ever have to do; we take care of the rest.
When do I need a wooden box versus a crate?
The answer depends on your product and your shipping requirements. If your product is fragile, contains many pieces, or is of high value, then you will probably need a closed-sided box. But if you have a piece of machinery with a solid frame, then an open-sided crate should do the job. Additionally, overseas shipment or the need for vapor protection affects the choice of a box or crate. As you can imagine, there are a number of factors you will need to consider. Or simply call us, and we'll walk you through it to find the best choice—it's what we do.
Should I have the work done at my facility or yours?
The size, weight, value of the items to be crated and your time requirements are major factors to consider when deciding where the work is to be completed. Give us a call and let us help you with the decision.